Privacy Policy

Last updated: May 2025

This Privacy Policy explains how FS LabsCo ("we", "us", "our") collects, uses, and protects your personal data when you visit fslabsco.com or use our contact form.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

FS LabsCo is a web design and development business. For any questions about this policy or your data, contact us at fslabsco@gmail.com.

What Data We Collect

When you submit our contact form, we collect:

• Your name
• Your business name
• Your email address
• Your industry type
• Any information you include in your message

We do not collect any data automatically through cookies or tracking tools on this website.

Why We Collect It

We collect your data solely to respond to your enquiry. We will only use your contact details to get back to you about your project or question.

The legal basis for processing this data is legitimate interest — you've contacted us because you're interested in our services, and we need your details to respond.

How Long We Keep It

We keep enquiry data for up to 12 months. If you do not become a client, your data is deleted after that period. If you do become a client, we retain relevant data for the duration of the working relationship and up to 2 years after.

Who We Share It With

We do not sell, rent, or share your personal data with any third parties for marketing purposes.

Your form submissions are processed by Netlify (our hosting provider) as part of their Forms service. Netlify's privacy policy can be found at netlify.com/privacy.

Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to us processing your data
• Withdraw consent at any time

To exercise any of these rights, email us at fslabsco@gmail.com and we'll respond within 30 days.

Data Security

We take reasonable steps to protect your data. Our website uses HTTPS encryption and we do not store form data beyond what is necessary to respond to your enquiry.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking back periodically.

Complaints

If you're unhappy with how we've handled your data, you have the right to lodge a complaint with the UK's data protection authority — the Information Commissioner's Office (ICO) at ico.org.uk.

If you have any questions about this policy, get in touch at fslabsco@gmail.com.